When sales order processing relies heavily on handling paper purchase orders it inevitably takes extra time and effort.
But it doesn't have to be that way. We can help you reduce manual effort, minimize errors and eliminate order entry bottlenecks by turning paper orders into electronic documents that are processed automatically, together with orders received by email, or on your website.
Electronic data capture and extraction, document workflow and integration with your ERP and order processing systems ensure that all the information needed for timely order fulfillment and distribution is delivered quickly to wherever it is needed in your organization. So your customers benefit from faster turnaround of their orders. And you benefit from a quicker, slicker sales order process, with fewer returns.
Key capabilities of Macro 4's sales order processing solution:
Electronic capture of customer orders on paper and in electronic formats such as email and XML
Automated data extraction using scanning and optical character recognition (OCR) – no data re-keying is required
Automated sales order generation, with relevant discounts applied, minimizing the need for manual processing
Assured printing of documentation such as picking lists, with digital rerouting if a printer fails –eliminating a common cause of delivery delays
Working with our sales order processing solutions you can:
Process customer orders faster
with less effort for your finance team and no manual errors.
Minimize product returns and increase customer satisfaction
by always delivering the right order to the right place in the shortest possible timescales.
Spend less time handling queries
as all order documentation is online and easy to access.
Build brand loyalty
by fulfilling customer orders faster than your competitors.