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Industry articles

Commentary and opinions from the Macro 4 team.

Stay on top of what's new with our subject matter experts.

We regularly contribute to media discussions about the topics that matter to our customers and the business community. Check out the latest press articles to get our take on everything from juggling digital transformation and legacy IT to managing change in a post-pandemic world.

2024

Why legacy tech skills are a point of concern - and how leaders can keep them alive

ITPro

May 07, 2024

Industry articles

Commentary and opinions from the Macro 4 team.

2024

Why legacy tech skills are a point of concern - and how leaders can keep them alive

2024 IBM i Predictions Part 3 - The Final Chapter

Why Galasa is a 'big deal' for mainframe testing

2023

Interview with Darren Jack, Senior Manager, Consultancy and Development, Macro 4

How sustainable is the mainframe?

Customer service teams are risking a backlash by ditching the phone

Planning for the return of growth rehiring

Taking the mainframe back to the future!

Hybrid Cloud: The De Facto Post-Pandemic Model

Three ways to make zSystems more attractive to women

CIO role: 6 ways to do more with less

BT’s CDIO continues to tackle technical debt with mainframe migration plan

Embracing the Challenge: Women and the IBM zSystems Platform

2023 IBM i predictions, part 2

Why merchants must prioritise next-generation eInvoicing in their digital transformation strategies

2022

To maximise potential, mainframers must reach out and engage

My IBM Z Xplore experience as a complete mainframe beginner

Moving mainframe apps to the cloud: should you stay or should you go?

Nurturing new mainframe talent - five key lessons

Five things utility customers care about apart from price

Six ways to get the most out of the customer self-service habit

2021

Leveraging IBM Z for Digital Transformation

Tackling legacy applications on mainframes

Tackling the ‘technical debt’ hangover

7 Ways your IT chief wants your company to improve its customer communications

GDPR still a channel pitch three years on

Why IT should integrate information security with digital initiatives

Modernizing Mainframe Access for the "New Normal"

Don’t let legacy application challenges hold back your digital transformation

2020

The Age of the Paperless Office

How to Tackle the Information Management Challenges of Legacy Applications

Mainframe Security: Why authentication is the elephant in the room

Mainframe modernization remains a top priority

Pandemic lockdowns have exposed the mainframe’s remote access problems

Blockchain to become ubiquitous?

2019

Research reveals six common CX failures when handling GDPR information requests

It’s always good to chat, especially with your mainframe

How to handle irrational customers, plus three other tips for improving CX

Four personalization techniques to help consumers feel less overwhelmed

2018

Why mainframe shops are procrastinating over multi-factor authentication

People Said I Was Crazy to Choose a Mainframe Career

Mainframers are starting to ask questions about security – and that’s a good thing

Three rules for a frictionless customer experience

Oiling the Wheels: Devising a Friction-Free CX Strategy

2017

Do mainframers have a false sense of security?

Should you call time on your existing mainframe development environment?

Mobile messaging apps: an opportunity and a threat

Five ‘old school’ CX ideas that should be consigned to history

Is user experience one of the mainframe’s biggest challenges?

Session management: The sleeping giant of mainframe modernization

2016

CEOs are worrying about customer communications

7 customer experience approaches that are dying out fast

Debunking myths about careers in big iron

Five personalisation techniques that promise to deliver great results

Move over personalisation – now it’s time for individualisation

Six signs you're working for a high performance marketing organisation

Use transpromo to go beyond the hard sell

How the right tools can help exploit the mainframe

Survey highlights what keeps mainframe IT managers awake at night

Five problems to overcome when testing IT applications

2015

Five important mainframe modernization considerations

Shortcuts for wider mainframe application access

Ease outsourcing tensions with transparency

Performance tuning can enhance mobile and the mainframe

2014

When to sunset your green screen mainframe development environment

Mainframes: An easy scapegoat for IT failures

DevOps: A rude awakening in the world of mainframe computing?