UNICOM Global division Macro 4 and RBC Group partner to offer business process automation solution in Australia and New Zealand

Integrated offering will automate processes and workflow surrounding inbound and outbound documents and data.

Crawley, UK - August 1, 2017 - Macro 4, a division of UNICOM Global, is announcing a new strategic partnership with RBC Business Solutions Pty Ltd in Australia. Under the agreement, the Australian company will integrate Macro 4’s technology to create a complete business process automation solution that will be offered to its existing and new customers throughout Australia and New Zealand.

RBC Group, one of Australia’s largest independent and privately owned technology integrators, will integrate Macro 4’s Columbus enterprise information management (EIM) suite into its own docs2me business automation platform, a cloud-native, end-to-end application that automates the flow of work to optimize a variety of business processes. Docs2me delivers document and workflow automation that is easy to implement, configure, use and modify. Its automation capabilities increase productivity, shorten cycle times, improve compliance and control critical corporate content. Columbus will add the capability to capture, manage and deliver a wider range of enterprise content – such as outbound bills, statements and correspondence – as well as creating personalized documents at volume.

Luke Bartlett, RBC Solutions Director, says, “We are excited about how Columbus will augment and extend the RBC business automation platform. It will allow us to offer customers an automated business process solution that streamlines processes and workflow around outbound documents and data as well as inbound documents throughout the entire business process and customer communications cycle. Columbus provides an easy way for us to deliver electronic presentment via the web, email and mobile devices, as well as compliant document retention and information lifecycle management. All of this comes with the reassurance that we’re working with a truly scalable and globally proven solution.”

Columbus, Macro 4’s cross-platform EIM suite, enables companies to implement digital transformation initiatives quickly, personalize customer communications and unlock the value of their corporate content. The Columbus suite encompasses enterprise content management, output management, intelligent document composition and embedded business intelligence. A non-invasive solution, requiring no changes to existing applications, Columbus provides a fast and painless implementation timeline and ROI realization.

Diccon Grayling, Macro 4 Partner Manager, says, “The strategic partnership with such a high profile and established company as RBC Group presents a fantastic opportunity for both parties. This is one of those occasions where there is perfect alignment between two companies in the same market – each bringing their own set of skills, knowledge, solutions and expertise to combine to offer the customer a truly exceptional and very relevant business solution.”

About RBC Group rbcgroup.com.au RBC Group is one of Australia’s largest independent and privately owned technology integrators with a large market penetration, founded from its core business as a print and imaging solutions company. Formed in 1975 by Geoff Layton, RBC Group is in its 42nd year of operation and is 100% Australian owned and operated.

A shared vision to help businesses reduce the cost and hassle of document output management has evolved into the company’s current portfolio, which includes IT infrastructure, cloud hosting and a complete managed service. This holistic portfolio showcases RBC Group’s focus on optimizing consumables, service, IT administration and financing, all of which lead to a more streamlined and cost effective operational structure.

Today, RBC Group has emerged to become one of the fastest growing and most successful businesses in Australia with consistent year on year growth. The company currently provides managed services to over 3,000 clients nationally, comprising both hardware and software solutions, as well as maintaining billions of prints and associated devices.