June 12, 2014 - iET Solutions, a global supplier of software solutions for service management and software asset management, has announced that its software, iET ITSM version 6, has been certified as complying with the latest ITIL® 2011 guidelines. The iET ITSM service management solution has received the PinkVERIFY™ 2011 certificate following intensive testing by Pink Elephant, a leader in ITIL certification, consulting and training.
PinkVERIFY™ is an internationally recognized assessment process for IT service management solutions, developed and executed by Pink Elephant. It was first introduced in 1998 to assist organizations who want to implement the ITIL® guidelines and are looking for ITIL®-aligned software to support their efforts.
iET ITSM has been awarded the PinkVERIFY™ 2011 certification for the following twelve processes:
Incident Management
Problem Management
Change Management
Service Asset & Configuration Management
Request Fulfillment
Service Level Management
Knowledge Management
Release & Deployment Management
Service Portfolio Management
Service Catalogue Management
Event Management
Availability Management
“The PinkVERIFY™ certification is an important achievement for iET ITSM. The assessment by Pink Elephant is very comprehensive and detailed and only solutions with processes that fully meet the assessment criteria pass the test. We always align our software to the latest ITIL® guidelines and are very pleased to receive this award for iET ITSM”, said Tobias Müller, Product Manager at iET Solutions.
iET ITSM from iET Solutions is a modular solution that can help organizations of any size manage their services. Tight integration of all processes, a high level of scalability and easy configuration distinguish iET ITSM from other offerings.
For more information about Pink Elephant, please visit www.pinkelephant.com.
Uday Radia
uradia@cloudninepr.com
+44 (0)7940 584161
iET Solutions, a division of UNICOM Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). The company has more than three decades of experience in service management and works with organizations across all industry sectors.
Macro 4, a division of UNICOM Global, develops software solutions that accelerate business transformation. Macro 4’s cross-platform enterprise information management solutions make it easy for companies to go digital, personalize customer communications and unlock the value of their corporate content. Macro 4 solutions for DevOps, session management and performance optimization are used by many of the world’s largest enterprises to modernize their mainframe applications and development processes.
UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.
UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publicly-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:
UNICOM Global - Assets, capital and investment management
UNICOM Systems - IBM Mainframe software products
UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions
UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform
UNICOM Science and Technology Parks
UNICOM Technology Park – Innovation Labs in Virginia
UNICOM Science and Technology Park – Innovation Labs in New Jersey
UNICOM Capital - Business and Financial Services
USRobotics - Data communications products
Memeo - Enterprise-grade Secure File Sharing for the Cloud
Firetide - Wireless technology solutions for security and transportation
DETEC - Document composition products
SoftLanding Systems - IBM i software products
Macro 4 (formerly LONDON: MAO) - Document Management products
illustro - z/OS and z/VSE software products
iET Solutions - ITSM software products
Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate
CICS.com - Hardware, Software, Outsourcing and Professional Services
All trademarks referenced herein are trademarks of their respective companies.