Attracting more women into mainframe IT: six ways to make a difference
Advice and guidance for organizations wanting to encourage women into zSystems and for young women choosing a career.
Why you should consider changing your mainframe session manager
As pretty much every developer knows, session management software provides an essential service for the mainframe. Learn when it's time to for a change, and wha...
Six ways to communicate better and improve the customer experience
Customer communications management systems are key to improving the customer experience. Companies that get communication right have happier, more loyal custome...
Should you delay or cut IT projects in a recession?
Timing and a strong business case are essential when it comes to choosing the right IT projects to prioritize.
Utility Week Live 2022 – the highlights
The UK’s leading pan-utility event returned to Birmingham to great acclaim and the Macro 4 team was there to talk digital transformation with visitors. Discover...
Why utility customers now expect a better digital experience
What do utility customers expect from their suppliers? Our survey reveals four key demands.
Building customer engagement: why a mix of automation and the human touch works best
Combining automated customer engagement solutions with human interaction at key moments delivers the best customer and employee experience.
Our 2022 technology predictions
Tackling the pandemic and Brexit will continue to dominate IT strategy this year. Learn how businesses will adapt to these IT challenges and become stronger.
Legacy security risks and how to address them
Cyber security threats are growing rapidly. Legacy systems are at risk if security is not kept up-to-date but application decommissioning can help.
Self-service portals – helping to improve the customer and employee experience
By dealing with a range of basic tasks quickly and easily, self-service portals ease the pressure on frontline staff and improve the user experience for custome...